Top 7 Questions to Ask Before Hiring a Roofing Contractor in Austin

When it comes to protecting your home, few decisions are more important than choosing the right roofing contractor. In a city like Austin — where hailstorms, high heat, and wild weather are just part of the landscape — hiring a roofer isn’t just about price. It’s about trust, craftsmanship, and long-term peace of mind.

So how do you know if a roofing company is truly up to the task?

Here are the seven must-ask questions every Central Texas homeowner should ask before signing a contract:

1. Are You Fully Licensed and Insured to Work in Texas?

Before anything else, confirm that the contractor carries proper liability insurance and worker’s compensation coverage. If they don’t — you could be held financially responsible if someone gets injured on your property.

At Quality Exteriors, we carry full insurance and meet all Texas roofing requirements. It’s about protecting your home — and your peace of mind.

2. Do You Have Local Experience in the Austin Area?

Roofing isn’t one-size-fits-all. Central Texas presents unique challenges like intense UV exposure, high winds, and frequent hail. You need someone who understands the climate — and the codes.

We’ve proudly served Austin and surrounding suburbs for years. We don’t just build roofs — we build relationships in the neighborhoods we serve.

3. Can You Provide References or Verified Reviews?

A reputable contractor should have no problem sharing reviews, testimonials, or recent project references. Look for a company with consistent praise for communication, quality, and follow-through.

Check out our 5-star Google reviews and local testimonials — they speak louder than any sales pitch.

4. What Kind of Warranty Do You Offer?

Not all warranties are created equal. Ask about both the manufacturer’s product warranty and the workmanship guarantee. If they’re vague — that’s a red flag.

We back every roof with industry-leading warranties, and more importantly, we stand behind them. If there’s ever an issue, we make it right.

5. Who Will Be On-Site During My Project?

Will the crew be subcontracted out? Who manages the quality control? You deserve to know who will be on your roof — and who’s accountable.

With Quality Exteriors, you’ll have a dedicated project manager who communicates clearly and ensures every detail meets our high standards.

6. How Do You Handle Insurance Claims and Storm Damage?

If your roof has storm or hail damage, navigating the insurance process can be confusing. A quality contractor will guide you, not pressure you.

We specialize in working with insurance adjusters and advocating for our clients. No gimmicks — just expert guidance every step of the way.

7. Can I See a Detailed Estimate Before Committing?

You should never feel rushed or pressured. Ask for a clear, line-item estimate that explains exactly what you’re paying for — and what’s included.

We provide transparent, no-surprise estimates so you can make informed decisions without the stress.

🏠 Trust Is Built One Roof at a Time

Choosing a roofing contractor isn’t about finding the cheapest bid. It’s about finding the right partner to protect your biggest investment — your home.

At Quality Exteriors, we pride ourselves on honesty, craftsmanship, and follow-through. We don’t cut corners. We don’t ghost clients. And we don’t disappear once the check clears.

Need help evaluating your options? We’d be happy to walk you through your roof’s condition and answer all your questions — even if you’re still comparing quotes.

👉 Schedule your free roof consultation today with Austin’s most trusted roofing experts.